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05-18-2026 08:10 AM
Trying to view my usage but I am having trouble viewing
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Accepted Solutions
05-20-2026 03:26 AM
Greetings
I have managed to resolve the issue, I have had to uninstall the app and reinstall it to resolve the issue.
Regards
Brian Turner
05-20-2026 03:18 AM
Hi @BTurner3,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I hear that you are trying to view your usage.
To view your network usage or data consumption on an HP laptop, use the built-in Windows network tracker. Open Settings > Network & Internet > Advanced Network Settings > Data Usage.
If you are instead trying to check your HP printer’s network connection or usage status, you can do so directly from your computer or the printer control panel:
- Using the HP App: Download or open the HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site software. For printers, use the HP app and click on Diagnose & Fix.
- Printing a Report: For most HP printers, press and hold the Information or Wireless button for 3–5 seconds to print a configuration or status page detailing the network.
I hope this will help.
Take care and have a good day.
I'm an HP Employee.
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05-20-2026 04:04 AM
Glad to hear the issue is resolved. Reinstalling the app was a smart step. Wishing you smooth performance ahead!
I'm an HP Employee.
If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.
And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.