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05-22-2022 03:44 PM - last edited on 05-22-2022 04:04 PM by MayS
i am not receiving my instant ink cartridges even though i am enrolled i have the hp app on my laptop and it says im enrolled and i need to log into the account i used to sign up but this is the only account i know i have and thats the one im signed into and still no ink even though my black is really low
05-23-2022 05:40 PM
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
Alternately, you can click on the Virtual Assistant. When the assistant opens type "Where is my ink?" (w/o the quotes). The system will ask a few questions and then schedule your shipment.
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