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‎02-10-2020 01:36 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

 I subscribe to the instant ink program and have a hp officejet 4630 all in one printer and have not received ink cartridges in at least 1 1/2 years. I cannot get my black ink cartridge to print well. I need replacement cartridges. The cartridge numbers are 61/301 Black and 61/301 Tri-color. How do I get these replaced under my plan? 

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3 people had the same question
1 REPLY 1

‎02-10-2020 01:52 PM

HP Recommended

Hello TariqB,

Welcome to the HP Support Community!

I would be happy to assist you with your ink cartridge inquiry.

Please send me a private message with your Instant Ink account details (e.g. the email address associated with your account) so that I can look into your ink shipment status.  Check next to your profile Name, you should see a little envelope, please click on it to send a private message. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a wonderful day! 

JAMIEW1
I am an HP Employee

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