overcharged

[ceegreer]

IInstant ink overcharged me for 907 pages when I only printed about 160.  CS refuses to refund entire amount and only issued a refund of half of charge.  What are my options?

[ceegreer]

I was way overcharged for instant ink. How do I contact Instant Ink customer service via email?  chat did not resolve the issue and I want to write to HP.

[Dragon-Fur]

@ceegreer 

Welcome to the HP Community --

Update / Edit - Added "Request for Review" information

I do not know whether Instant Ink Support includes email as a way to receive help.

You can certainly check -  Contact Instant Ink Support using an available method.

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Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

Review >>>  How Instant Ink works

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Pay attention to where you are going.

Do not wander around on the Internet looking for help –

When looking for help, start only at legitimate web sites for your product

• HP Support  HP World-Wide Support
•  Store/HP.com USA HP Sales and Customer Service

Not your HP store? 

Scroll to the bottom of the store website and click the Flag to change regions.

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• Help with Instant Ink - HP Instant Ink Support - Website 
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Do not be a victim.

Stay vigilant.

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Technology Tips - Video Gallery from our HP Expert greenturtle

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