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‎09-29-2021 04:14 PM - last edited on ‎09-29-2021 04:50 PM by Retired

HP Recommended
Product: HP officejet Pro 8035
Operating System: Microsoft Windows 10 (32-bit)

I was forced into instant ink program as it was free for one year with purchase.  Now not enrolled.  Printer error message says, "can't use cartridge unless enrolled in instant ink program."  My cartridges are fairly new and full of ink.  Is there a way to print something using those cartridges and bypassing the error code.  HP support is worthless and frustrating since my warranty expired in august.  Any help is sincerely appreciated.

1 REPLY 1

‎09-30-2021 06:45 AM

HP Recommended

Hi @Molly88,

 

I'd like to help!

 

I understand you are receiving "cannot use cartridge unless enrolled in instant ink program" error.

 

To assist better -

 

Are you using instant ink cartridges?

 

Could you share an image of the cartridges you are using?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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