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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎12-05-2022 04:06 PM

HP Recommended
Product: HP LaserJet MFP M234dw Printer
Operating System: Microsoft Windows 10 (64-bit)

I cancelled my instant ink service because they said I hadn't put my new toner cartridge in. I did put it in and was ready for another cartridge.  They wouldn't or didn't help with the issue.  Then I put in a hp toner cartridge I bought at staples. It worked for awhile.  Now it won't print. It says to check my acoount.  And I read my printer will not print using the instant ink toner cartridge from instant ink.  Notice that before they said I didn't have theirs put in.  Now they are saying I do have theirs in,  I need to use the printer.  How can I resolve this issue and use the store bought toner cartridge that almost full and in the printer.  I feel their service is not good.  And I am questioning whether I will ever buy anything from HP.  I have been working on this for 2 days.  I NEED TO USE MY PRINTER!

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