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‎05-21-2023 08:09 AM - last edited on ‎05-23-2023 09:37 AM by Retired

HP Recommended
Product: HP ENVY Inspire 7255e All-in-One Printer

printer status ENVY Inspire 7200e All-in-One Printer series hp instant ink message Unable to connect to the printer.
Check your connection and try again later.

printer is connected to internet says ready to print have tried all the trouble shooting, reset printer, printer prints ok. 

1 person had the same question
2 REPLIES 2

‎05-23-2023 02:17 PM

HP Recommended

Hi @flier2,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with enrolling your HP ENVY Inspire 7200e All-in-One  printer to HP instant ink.

 

Please follow the steps listed below to enroll the printer to instant ink:
1. Sign-in to your HP Instant Ink account: https://instantink.hpconnected.com/subscriptions and click on the sign-in option.
2. In the Status area of your HP Instant Ink account page, click Enroll
3. Click Add Printer. Follow the on-screen instructions to connect your printer to HP Instant Ink.
4. If the printer appears but is listed as offline, make sure it is connected and online, and then click Try again.
5. On the Shipping page, enter the address which you would like HP to ship your Instant Ink cartridges to, then click Save & Continue.
6. On the Billing Information page, enter a prepaid key or your payment card information, and then click Continue.
7. On the Submit Order page, review your information, type a Special Offers key if you have one, check the box to agree to the Terms of Service, and then click Enroll.


You may also refer to this document.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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‎05-23-2023 05:29 PM - edited ‎05-23-2023 05:39 PM

HP Recommended

the printer is already enrolled in instant ink

it just started working now, it say printer Synced May 23, 2023 7:37 PM

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