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‎01-03-2023 02:16 PM

HP Recommended

I have an HP Envy 5020 all in one printer. I am trying to print something onto card. i have done it no bother in the past. I can print onto paper no problem but as soon as i try to print onto card, it only prints half of what i want printed. its as though the card hasn't been put in the machine straight. please can someone advise. I'm trying to print my wedding invites

2 REPLIES 2

‎01-06-2023 06:58 AM

HP Recommended

Hi @Ashley127,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please follow the steps from this document here and see how it goes. 

You may also refer to this document

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎01-10-2023 06:09 AM

HP Recommended

Hi @Ashley127,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you

Nal_NR-Moderator
I am an HP Employee

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