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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

Printer incorrectly thinks my ink cartrige is a “protected ink cartrige”

1 REPLY 1
HP Recommended

To check if an HP ink cartridge is genuine, look for a security label on the cartridge, scan the QR code on the label with your phone, and then go to HP's website hp.com/go/ok to verify the serial number on the label; if the label appears tampered or the serial number doesn't validate, the cartridge is likely not genuine.


Non HP ink can be used on this list of HP printers.

what model printer do you have?

 

General ink cartridge help
and these LaserJets can accept toner not made by HP.
The below type is unlikely to work.

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