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DALTS1
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Message 1 of 2
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printing black blocks

DIRECT-A2-HP ENVY

HI,since changed ink cartridges there is black blocks appearing, cleaned ink cartridges and heads but still doing same

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Message 2 of 2
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printing black blocks

@DALTS1 Thanks for sharing your concern with the HP Community,

here's what I'll need, so I may be able to provide an accurate solution:

 

What is the product number of your device? Use this link to find it: click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Which OS are you using with the printer?

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

Please reply with the details for further assistance.

Eager to help!

 

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

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