Create an account on the HP Community to personalize your profile and ask a question
05-20-2022 06:26 PM
The troubleshooting steps in the document here may help resolve black and/or color not printing on your Deskjet 2655 printer.
If those steps do not resolve the issue the document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
Alternately, you can click on the Virtual Assistant. When the assistant opens type "Where is my ink?" (w/o the quotes). The system will ask a few questions and then schedule your shipment.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.