purchased the unit at Costco with a six month free trial and all I can get is two months?

[JoeDaddy69]

I purchased an HP plus printer from Costco with a promise of six months and haven’t found any way to get that fulfilled.?. Any ideas before I take back the printer how I might be able to get the deal that I originally purchased? Thanks for the help

[Jay_G24 · Accepted solution]

Hi @JoeDaddy69,

I'd like to help!

To assist better -

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

Were you able to enroll the printer in the instant ink service?

Let me know. 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

Have a great day!

[JoeDaddy69]

It took a minute but I replied I haven’t heard anything back yet.?.

[Jay_G24]

Thank you for getting back to me.

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know.