I bought an OfficeJet 5258 All-in-One Printer at Costco a few months ago and it was working just fine for the past few months. Then, it started to run out of black ink, so naturally I bought a spare black ink cartridge (HP 63) to replace the old one. When I put it into the black ink cartridge slot and closed the door, there was an error message that popped up saying "Do not use SETUP Cartridges". So, I then went onto the HP website to check for any troubleshooting guides. I found the one for my specific printer and then followed it step-by-step. Then I retried the printer, and the same error still persisted. The guide then directed me here, so I'm hoping that I can get a solution. Any assistance would be greatly appreciated!
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KUMAR0307 I am an HP Employee
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