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HP ENVY 5010 All-in-One Printer

I have changed address and want to reenrol my printer

 

1 REPLY 1
HP Recommended

Hi @Jen202,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see you need help with the instant ink subscription.

 

May I know if have you canceled the account before and want to re-enroll in it?

 

If you had an account in the past that is closed, you need to enroll in the instant ink as a new member. I have shared the steps below:

 

Enrolling in Instant Ink takes just a few minutes. You need an eligible printer with an internet connection, an HP account, an email address, and a payment method*. Your Welcome Kit arrives in about 10 days*. After that, Instant Ink ships supplies when you need them.

*In some country/regions, you do not have to enter a payment method or shipping address during the trial period. If you print over the maximum pages for the trial, payment is required to continue printing with HP Instant Ink. A shipping address is required for delivery of the Welcome Kit and replenishment supplies.

To learn more, select an enrollment topic.

 

Enroll during initial printer setup

  • New printers are designed to be easy to enroll during setup.
  • Follow the instructions that came with the printer to set up and then enroll in Instant Ink.

 

Enroll a home printer after initial setup

  • New printers can be enrolled in Instant Ink during the initial setup. If you did not enroll during setup, you can always enroll later at the Instant Ink website.
  • For Home Instant Ink accounts, all enrolled printers must share the same shipping address. A separate monthly plan fee is charged to your credit or debit card for each additional printer. You can enroll no more than 10 printers on a single account.
  • Sign into your Instant Ink account
  • Click HP Instant Ink, then Overview in the left navigation menu.
  • Click Enroll or Replace a Printer and then follow the steps to enroll your printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

Rachel571
I am an HP Employee

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