• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
Microsoft Windows 10 (64-bit)

I bought a printer. I use it very little, in fact, I'm still using the part-filled cartridges that came with it.. Apparently, I signed up to instant ink but I have cancelled that. HP sent me a pair of new cartridges which are still in the delivery packaging. So, the question is - are these cartridges part of he original purchase or am I expected to return them?

2 REPLIES 2
HP Recommended

Hi, @jab3450, Welcome to the HP Support.

 

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

 

Here is the link which will help to resolve the issue: 

 

How to cancel your HP Instant Ink account| HP printers | HP | HP Support

 

Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

HP Recommended

Thank you but that does not answer the question - are these cartridges part of he original purchase or am I expected to return them?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->