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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-18-2025 04:34 PM

HP Recommended
Product: HP OfficeJet 8015e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Would like information on returning full instant ink cartridges that have not been used.  Cancelled Instant Ink.

 

Reply
1 REPLY 1

‎05-20-2025 01:59 PM

HP Recommended

Hi @lmc25,

 

Thanks for reaching out regarding your unused Instant Ink cartridges.

 

If you have already received a return envelope from HP, you can simply place the unused cartridges inside it and mail it back, it’s prepaid and ready to go.

 

If you didn’t receive a return envelope or you're facing any difficulty with returning the cartridges, could you please let us know what the issue is? We'd be happy to help you sort it out.

 

Looking forward to your reply!

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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