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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

Hello

I do not need to print this month. Can I roll over my allowance and print next month?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Alex2442,

 

Thank you for your response, 

 

If you are subscribed to an HP Instant Ink plan, your monthly page allowance cannot be rolled over to the next month. The page allowance for each month is meant to be used during that specific month and does not accumulate over time.

 

If you do not need to print this month, it is still possible that your printer will consume a small amount of ink to maintain its printhead and keep it in good condition. However, if you find that you consistently do not use up your monthly page allowance, you might want to consider downgrading to a lower plan that better fits your printing needs. Alternatively, you could also consider using the HP Instant Ink plan that offers rollover pages, which allows you to carry over a portion of your unused page allowance to the next month.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Alex2442,

 

Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you.

 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.  

 

To locate your account, please provide
Your registered email address
Your Instant Ink account ID
Serial number of your printer enrolled in instant ink
Confirm your address,

 

Please click on it. I hope this helps resolve this issue completely, Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say

 

Take care and have a great day ahead!

 

Alden4
HP Support 

I am an HP Employee.
HP Recommended

There is no need for you to request my account details. I asked a simple question re how the rollover allowance works and never asked help with ink cartridges. Can you not explain how  rollover works? Question:  if I do not use my allowance this month , can I use it next month or will I lose it? Thank you  

HP Recommended

Hi @Alex2442,

 

Thank you for your response, 

 

If you are subscribed to an HP Instant Ink plan, your monthly page allowance cannot be rolled over to the next month. The page allowance for each month is meant to be used during that specific month and does not accumulate over time.

 

If you do not need to print this month, it is still possible that your printer will consume a small amount of ink to maintain its printhead and keep it in good condition. However, if you find that you consistently do not use up your monthly page allowance, you might want to consider downgrading to a lower plan that better fits your printing needs. Alternatively, you could also consider using the HP Instant Ink plan that offers rollover pages, which allows you to carry over a portion of your unused page allowance to the next month.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.
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