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‎10-10-2024 02:21 PM

HP Recommended
Product: HP ENVY 7640 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Last month (September 2024) I had 176 rollover pages and used only 51 of them.  This month (October 2024) all the rollover pages have disappeared and it shows I have zero rollover pages.  Where did they go and how do I get them back?

 

Category:
1 REPLY 1

‎10-12-2024 10:30 AM

HP Recommended

Hi @Tess39 

 

Welcome to the HP Support Community.

 

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with HP Instant ink account 

 

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

-Regards

Raj-HP Support

Raj2111
I am an HP Employee

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