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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎01-03-2022 04:46 AM

HP Recommended
Product: Example: Pavilion 6530hp deskjet 3762
Operating System: Microsoft Windows 10 (64-bit)

You sent me an ink cartridge (black) which was the only cartridge in the box and after i installed it, the printer came up with a cartridge error showing me the colour one was empty

1 person had the same question
1 REPLY 1

‎01-04-2022 08:51 AM

HP Recommended

Hi @acadacauk,

 

I'd like to help!

 

I understand you are facing a cartridge error.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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