signed up for instant ink..screen says I didn't

[NancyRose1]

I just set up my new HP OJ pro 8710 and signed up for instant ink but the screen on the printer says "You ahve chosen not to enroll in Instant Ink. Youch OK to continue.

[A4Apollo · Accepted solution]

Hey there! @NancyRose1, 

Is the printer connected to the internet?

Have you enabled the web services on the printer?

“Your Instant Ink account page has data on past deliveries and estimated shipments.  It also helps you understand what state your cartridges are in based on HP’s data.  Any issues will be shown with steps to fix.  Please check your account page to see the latest cartridge information by signing into your account at “instantink.com”.

Restart the computer, printer, and router to resolve any error states present during the printer setup.

Also, login to your instant ink account page and add the printer if the printer is not listed on the account page.

If the issue still persists after trying out the steps. Please share few details through a private message, so I can check the account details and help you with the issue.

Instant ink account number-

Instant ink email address-

Let me know if this helps!

Have a great day ahead! 🙂

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