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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Niceman331
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Message 1 of 2
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the tablet is hunging

HP Recommended
hp slate 21
Android 8.0 Oreo and older

hello

this slate 21 is 6 years old , it was working good

but now the apps are hunging

i did restore factory setting

but it still all apps hunging once using it

plz help

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Niceman331
Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Perform a hard restart. Press and hold the power button for more than eight seconds. After the tablet fully shuts down, press the power button again to restart.

  2. If hard restarting did not fix the problem, perform a factory reset on the tablet. Refer to one of the following HP support documents, depending on your tablet model:

  3. If the previous two options did not fix the problem, the tablet needs to be serviced. 

Click here: https://support.hp.com/in-en/document/c03698946 to know more about HP 7, HP Slate 7 Tablets - Tablet Locks up or Freezes (Android 4.1/Jelly Bean) ( refer to An app stops responding on your HP tablet )

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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