to delete a credit card and add a new credit card.

[kernowbrock]

I have gone onto the HPints=tant ink  page and tried to update my credit cards.  My card was fraudulently used and need to delete.  Then add another card.

Tried to do that asked for my passport for my user name.  I do not know it.  but I have a password for my account.  but could not see any place to set up a user name or change its password.

[Kuroi_Kenshi]

Hi @kernowbrock,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding managing your payment information on HP Instant Ink!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Sign in to your Instant Ink Account:

• For Home / Home Office, sign in to your Instant Ink account.
• For Business, sign in to your Instant Ink for Business account.
• For HP All-In Plan for Print, go to the HP Smart website, click Sign In, and enter your account credentials.

Navigate to Billing:

• Click Account in the left menu, then Billing or Shipping & Billing.

Manage Your Payment Method:

• Click Manage your payment method.
• Enter the new payment details for your preferred method of payment:
  • Credit/Debit Cards: Enter card number, CVV, and expiration date.
  • Direct Debit: Re-enter your IBAN number. Confirm other payment details.
  • PayPal: Follow the on-screen instructions to link your PayPal account.

Refer to this link for further assistance: 

https://support.hp.com/us-en/document/ish_3259778-1993151-16

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,