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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-11-2020 06:25 PM

HP Recommended
Product: Envy 5055
Operating System: Microsoft Windows 10 (64-bit)

When I bought my printer I also bought two cartridges, black and a multi color.  I then signed up for instant ink.  Can I still use those cartridges?

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Accepted Solutions

‎04-14-2020 08:28 AM

HP Recommended

@DV1

 

Thant's correct! 🙂

Asmita
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎04-14-2020 02:55 AM

HP Recommended

Hi @DV1

 

Welcome to the HP Support Community. I'd be happy to assist you with the Instant Ink query.

 

Yes, you can still use the cartridges shipped with your printer. 

 

Upon enrolling for Instant Ink, a Welcome Kit consisting of a color and black is shipped out. It should reach you within 4 to 10 business days. 

 

To know more about Instant Ink, please refer to the Frequently Asked Questions.

 

Hope this helps! Let me know if you have any other questions 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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‎04-14-2020 07:37 AM

HP Recommended

So I can use the extra cartridges I bought with my printer.  Right?

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‎04-14-2020 08:28 AM

HP Recommended

@DV1

 

Thant's correct! 🙂

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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