when does my trial start and end

[autumn47]

HP seems to have terrible customer service, and I can't figure out how to talk to a human. I signed up for a free month of printing and I don't know when it starts or ends. Can someone please help me???

[Kuroi_Kenshi]

Hi @autumn47,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Thank you for reaching out. Your free month of printing would have started as soon as you signed up, and the trial period details, including the start and end dates, are sent directly to your email address registered with HP.

Please check your inbox (and spam/junk folder) for an email from HP with the trial information. If you cannot locate it, let me know, and I can guide you on how to retrieve the details or verify your trial period.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[autumn47]

I have an email that says it will be applied within 30 days, nothing about a start or end date, and I can't find the info anywhere in my dashboard.

[Kuroi_Kenshi]

Hi @autumn47,

We're here to help you!! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

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We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,