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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎09-08-2025 10:54 PM

HP Recommended
Product: HP ENVY Inspire 7255e All-in-One Printer
Operating System: Microsoft Windows 11

why cant i cancel my instant ink, and why I;m I getting things i never ordered 

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1 REPLY 1

‎09-11-2025 07:10 AM

HP Recommended

Hi @Kittycat5555 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I'd like to help you with your Instant Ink issue.

 

Not to worry I'll do everything I can to help get this sorted for you. 😊

 

Now, let's dive into the issue! Could you please elaborate on what's happening ? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

In order to locate your account, please provide either your registered email address or your Instant Ink account ID or the printer serial number in a private message, and I'll look into this. 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

 

I am an HP Employee.
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