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Hi Resolv_S,

 

 

Although your solution has been archived, it should not be.  I had so many problems with HP Support Assistant.  I followed your recommendations exactly as you wrote them not skipping a step.  I am pleased to report that your solution worked for me.  I was able to finally solve my inability to log in or to change the incorrect info on the HP Server.  Also I can now see all of my Devices. Thank you so much.

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