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‎04-10-2019 01:28 AM

HP Recommended
Product: hp pro4530s
Operating System: Microsoft Windows 10 (64-bit)

when i start web cam it says mediafeature pack not installed and when connecting to bluetooth device2019-04-10.png2019-04-10 (1).png

1 REPLY 1

‎04-11-2019 01:16 PM

HP Recommended

I would use AIDA64 program to identify the model and the maker of the bluetooth, the cam must be a HP webcam for sure...and then try some drivers from other models that may be compatible...if Windows cannot find the drivers by itself using the Windows Update feature!

Mike
HP Pavilion 590-p0026nq, Core i7-8700, 8GB, 1TB, NVIDIA GeForce GTX 1060+Samsung 970 Evo Plus 256 GB NVMe
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