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- powee light turns on but the laptop doesn't

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1 REPLY 1
12-12-2019 11:09 AM
@Raymond_Zeus Welcome to HP Community!
I understand that the laptop turn on will not boot.
Please attempt the below steps:
Run the System Diagnostics tests
For more steps, click here
let me know how that pans out,
And the answer to the above question will help me, help you!
Keep me posted, and if any of the above questionnaires helped resolve the issue,
Mark this post as an "Accepted Solution".
Good luck.
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