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Raymond_Zeus
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Message 1 of 2
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Flag Post

powee light turns on but the laptop doesn't

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My HP windows 10 laptop won't turn on , the power light turns on but the laptop itself doesn't turn on , including the fan too . I've tried all solutions given but it still won't turn on 

 Please help

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
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@Raymond_Zeus Welcome to HP Community!

 

I understand that the laptop turn on will not boot.

 

Please attempt the below steps: 

 

Perform a hard reset 

 

Attempt a BIOS recovery  

 

Run the System Diagnostics tests 
 

For more steps, click here 

 

let me know how that pans out,


And the answer to the above question will help me, help you!


Keep me posted, and if any of the above questionnaires helped resolve the issue, 


Mark this post as an "Accepted Solution".


Good luck.

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