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‎01-10-2022 06:38 PM

HP Recommended
Product: HP Z4
Operating System: Microsoft Windows 10 (64-bit)

Currently in the HP ZC conncet console we only get the below error.

 

Brent_Disc_0-1641865073218.png

The connect agent software was installed on the host using this command (but filled out for my org).

 

msiexec.exe /i HP_ZCentral_Connect_Agent.msi /qn AgentHostname=myhost.domain.local ManagerHostname=zcentralconnect.domain.local
AuthorizationCode=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

 

Any ideas on how to fix this?

3 REPLIES 3

‎01-10-2022 06:39 PM

HP Recommended
Spoiler
 

It looks like the HP ZCentral Connect Agent service will not start.

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‎01-19-2022 11:47 AM

HP Recommended

Taking a look at this.  What version of Connect Manager and Agent are you using?

Kelly

I am an HP employee.
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‎01-21-2022 12:17 PM

HP Recommended

It appears there may be a problem with the silent install of the agent.  Can you try manually registering an agent using AgentConfig register command?

 

KellyRGS_0-1642792640740.png

 

I am an HP employee.
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