RGS Service Starts and Stops

[chrto]

I have installed ZCentral Boost Sender version 20.0.0.23427-1 on a RHEL headless workstation and the RGS service continuously starts then stops. Any help would be appreciated.

This is the output from: systemctl status rgsender.service:

Jan 12 11:49:16 systemd[1]: Started RGS Sender Service.
Jan 12 11:49:19 systemd[1]: rgsender.service: Succeeded.
Jan 12 11:49:21 systemd[1]: rgsender.service: Service RestartSec=2s expired, scheduling restart.
Jan 12 11:49:21 systemd[1]: rgsender.service: Scheduled restart job, restart counter is at 3.
Jan 12 11:49:21 systemd[1]: Stopped RGS Sender Service.
Jan 12 11:49:21 systemd[1]: Started RGS Sender Service.
Jan 12 11:49:24 systemd[1]: rgsender.service: Succeeded.
Jan 12 11:49:26 systemd[1]: rgsender.service: Service RestartSec=2s expired, scheduling restart.
Jan 12 11:49:26 systemd[1]: rgsender.service: Scheduled restart job, restart counter is at 4.
Jan 12 11:49:26 systemd[1]: Stopped RGS Sender Service.
 

This is the output from /var/opt/hpremote/rgsender/rg-svc.log:

2023/01/12 15:56:44 (346311) - #####
2023/01/12 15:56:44 (346311) - OS distribution : rhel
2023/01/12 15:56:44 (346311) - OS major version: 8
2023/01/12 15:56:44 (346311) - wait for X server to start
2023/01/12 15:56:44 (346311) - X Server PID: 3726
2023/01/12 15:56:44 (346311) - DISPLAY: :0 (0)
2023/01/12 15:56:44 (346311) - XAUTHORITY: /run/user/42/gdm/Xauthority
2023/01/12 15:56:44 (346311) - rgsender PID: 346394
2023/01/12 15:56:44 (346311) - waiting for X server or rgsender to exit
2023/01/12 15:56:45 (346311) - X server or rgsender terminated
2023/01/12 15:56:45 (346311) - killing rgsender

[chrto · Accepted solution]

Installing the latest version (ZCentral_RB_22.1_Lnx_Sender_Receiver_M39125-009.tar.gz) resolved the issue. 

[KellyRGS]

I was going to suggest that as we have done fixes for issues with Linux senders.  Thanks for the update.

Kelly

[KellyRGS]

Is your sender still up and running due to the license expiration on V22 of Remote Boost?  If not, please reach out to me at the ZCentral@hp.com email.

Kelly