cancel
Showing results for 
Search instead for 
Did you mean: 
Comp281
New member
2 2 0 0
Message 41 of 47
Flag Post
HP Recommended

Hi Lizzy_G,

 

Thanks for your help with this. Could you send me the patch as well?

 

Thank you,

Andrew

0 Kudos
engatkevinvfx
New member
2 2 0 0
Message 42 of 47
Flag Post
HP Recommended

Hi Lizzy_G,

 

Thanks for your helping the Flame community with this. Could you send me the 48kHz  patch as well?

We're running ZCentral Version: 20.0.0.23427 / Centos7.6 / Flame2020.3 and Flame2021.1 if that is useful  info?

 

Thank you,

Graeme

0 Kudos
Lizzy_G
Level 5
Level 5
120 117 17 19
Message 43 of 47
Flag Post
HP Recommended

Hi Graeme,

 

This issue was fixed in the last patch release of Remote Boost.

 

Please visit https://hp.com/zcentralremoteboost to download RB 20.0.1.

------------------------
I work on behalf of HP.
rberk
New member
1 1 0 0
Message 44 of 47
Flag Post
HP Recommended

Hi Lizzy G, 

 

We also use Flame on HP z840s

 

Can you send me a link to the rgs 48khz patch 

0 Kudos
lptech
New member
1 1 0 0
Message 45 of 47
Flag Post
HP Recommended

Hello,

Please send me the fix for the audio issue (48kHz). Running Flame2020_3 on Centos7, Remote Boost 20.0.1.

Thanks.

0 Kudos
Lizzy_G
Level 5
Level 5
120 117 17 19
Message 46 of 47
Flag Post
HP Recommended

⚠️ PLEASE READ ⚠️

 

If you are using Remote Boost 20, please update to the latest patch release (20.0.1).

https://hp.com/zcentralremoteboost

 

Posted about it here too: 

https://h30434.www3.hp.com/t5/HP-ZCentral-Remote-Boost-and-Connect/Patch-Released-Remote-Boost-2020-...

 

This patch updates the alsa configuration script to allow audio to be captured at 48k.

After updating to RB 20.0.1, just go to /opt/hpremote/rgsender/audio where you will find the script and a README file describing all possible config options.

 

Only RGS 7.7 users still need a workaround for this issue. If that's your case, then please let me know.

 

Thanks, everyone!

------------------------
I work on behalf of HP.
keimiya
New member
1 1 0 0
Message 47 of 47
Flag Post
HP Recommended

Hello,

Please send me the patch. We are running Flame 2019 and RGS 7.7 on CentOS 7.2.
Remote Boost 2020 could not install CentOS 7.2.

Thanks.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation