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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi Lizzy_G,

 

Thanks for your help with this. Could you send me the patch as well?

 

Thank you,

Andrew

HP Recommended

Hi Lizzy_G,

 

Thanks for your helping the Flame community with this. Could you send me the 48kHz  patch as well?

We're running ZCentral Version: 20.0.0.23427 / Centos7.6 / Flame2020.3 and Flame2021.1 if that is useful  info?

 

Thank you,

Graeme

HP Recommended

Hi Graeme,

 

This issue was fixed in the last patch release of Remote Boost.

 

Please visit https://hp.com/zcentralremoteboost to download RB 20.0.1.

------------------------
I work on behalf of HP.
HP Recommended

Hi Lizzy G, 

 

We also use Flame on HP z840s

 

Can you send me a link to the rgs 48khz patch 

HP Recommended

Hello,

Please send me the fix for the audio issue (48kHz). Running Flame2020_3 on Centos7, Remote Boost 20.0.1.

Thanks.

HP Recommended

⚠️ PLEASE READ ⚠️

 

If you are using Remote Boost 20, please update to the latest patch release (20.0.1).

https://hp.com/zcentralremoteboost

 

Posted about it here too: 

https://h30434.www3.hp.com/t5/HP-ZCentral-Remote-Boost-and-Connect/Patch-Released-Remote-Boost-2020-...

 

This patch updates the alsa configuration script to allow audio to be captured at 48k.

After updating to RB 20.0.1, just go to /opt/hpremote/rgsender/audio where you will find the script and a README file describing all possible config options.

 

Only RGS 7.7 users still need a workaround for this issue. If that's your case, then please let me know.

 

Thanks, everyone!

------------------------
I work on behalf of HP.
HP Recommended

Hello,

Please send me the patch. We are running Flame 2019 and RGS 7.7 on CentOS 7.2.
Remote Boost 2020 could not install CentOS 7.2.

Thanks.

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