Autodesk Flame - Reference is 44.1k - Need 48k

[Hengy]

 I work on Autodesk Flame. It seems the script works correctly for changing setting on the z8 so that I can work remotely with audio. One problem I have however is that it causes my system to reference 44.1k. My system needs to run at 48k. Is there a way to do this and still hear audio remotely.

[Kai6]

Hi Hengy,
I’m running Flame on z820 with Aja Kona3g but I don’t receive any audio at all.
Could I please ask what script you are referring to for the audio to work?

/Kai

[Kai6]

I should add that I can hear the login chime and system audio, but no audio from Flame.

I tried to modify rgsenderconfig but still no audio from Aja

Rgsender.Audio.Linux.DeviceName=plughw:0,0

and 

Rgsender.Audio.Linux.DeviceName=plughw:0,2

[Hengy]

Our IT guy ran the script in efxlflame: /opt/hpremote/rgsender/audio/  As this is for Linux, sorry I don't think I can help you.

[heyatoms]

What version of RSG are you running ?

[Kai6]

Thank you for your reply 🙂

That script is not in my /opt/hpremote/rgsender/audio/ 

Only one script in this directory on my machine and thats  rg_alsa_config.sh

I'm on RGS version 7.6.1.19438 

Any chance you can send the script to me?

/Kai

[Kai6]

I'm on RGS version 7.6.1.19438 

[Hengy]

That is the script. But again this is for Linux. I don't have a script for mac. Sorry

[Kai6]

Hi Hengy,

Yes I'm on Linux to. and finally managed to get audio on my system RGS using the script.

As you mention, we need support for 48KHz since the audio speed is wrong and way out of sync.

I got confirmed from another user yesterday that the problem is the same with the new HP ZCentral Remote

/Kai

[Lizzy_G]

Kai6 and Hengy, we're trying to figure out a solution for this, so could both of you let me know the following:

RGS version running:

Sender model and OS version:

Receiver model and OS version:

Flame version:

Got audio working after running rg_alsa_config.sh? 

Audio is at 44.1KHz but needs to be at 48KHz?

Thanks in advance.