• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-21-2022 10:43 AM

HP Recommended
Product: Remote Graphics Software
Operating System: macOS 10.14 Mojave

I am remoting into a PC computer, but I have a Mac here at home. Is there a way to use the keyboard functions (mainly the Control & Command keys) as Mac instead of Windows? I heard it's possible but can't find anything online about it. 

3 REPLIES 3

‎04-22-2022 03:14 PM

HP Recommended

You should be able to, but I need to see if you need to enable the legacy keyboard settings.  Can you tell me what combinations you are trying use?  What OS (build and version) do you have one your sender?  What version of Remote Boost is on your sender and receiver?

 

Kelly

I am an HP employee.
Was this reply helpful? Yes No

‎04-22-2022 03:27 PM

HP Recommended

Hi, 

 

I guess it's mainly I want to have the Mac's Command & Control keys, not the PC, so I would like them reversed. I'm on Mojave 10.14.6. I don't think we're using Remote Boost. I remote into the PC using RGS v. 7.7.0.20876. 

Was this reply helpful? Yes No

‎04-27-2022 03:57 PM

HP Recommended

Okay, so you are on RGS 7.7.0.  I don't think we made any keyboard changes then, but Remote Boost it was completely redone.  Still, I would need to try and see  if this can be reversed.  Generally we just sent the keycode that is associated with that key.  So for Mac it might be a little different.  You are using a Mac keyboard with your receiver correct?  The sender is Windows 10? With a Windows keyboard attached?

 

Kelly

I am an HP employee.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.