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- External english keyboard is not correctly mapped via HP RG...

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07-31-2018 02:40 AM
My configuration:
Receiver: HP RGS Version: 7.3.2.11099
Hardware: HP ProBook 640 G2 ( w/ build in german keyboard)
But I am using an external US keyboard ( I tried several ones. Always same effect)
Running win7 operation system
On Win7 I switched to “en” keyboard. à all keys work perfect on Windows
Sender:
workstation: HP Z800
Running: Linux RHEL6
The keys I type in on the Linux side are not mapped correctly.
When I switch on Linux to “en” keyboard
“z” and “y” are exchanged (like in “de” mode )
Some keys do not work at all ( “+” )
Some keys produce totally wrong results like “/” à “7”
Even using “de” and “de” on Windows ( receiver) and Linux (sender) I get wrong key mappings.
What is going wrong ? How can I cure this w/o changing hardware ?
In the log file I see the following warnings & infos:
WARN - QtWarning: Qt: Could not initialize OLE (error 80010106)
INFO - FeatureRegistration::FeatureRegistration no global registration file.
INFO - UIDirector::onRegistrationUnsuccessful for RGS Sender and Receiver
INFO - ACTIVATION STATUS: Advanced Features activation failed!
WARN - QtWarning: QDialog::exec: Recursive call detected
ERROR - ReceiverRegistrationManager::executeRegistrationProcess: bios uuid for sender and/or receiver failed to register.
ERROR - WindowsReceiverInterrogator::initializeDxvaApi - could not create Direct3d device
INFO - WinSCardReader::connect: Alcor Micro USB Smart Card Reader 0 protocol: SCARD_PROTOCOL_T1
INFO - ClipboardDeviceSessionIce: clipboard enabled
ERROR - ReceiverSession::createReceiverPenSystem: Pen Sender Data not retrieved from registry, defaulting to disabled.
ERROR - WinLocalCpb::update: could not update clipboard, RgsOpenClipboard failed.
ERROR - WinLocalCpb::update: could not update clipboard, RgsOpenClipboard failed.
07-31-2018 08:42 AM
On which system ( Linux server and/or Windows reciever do I need to remove one keybord layout ( so that only the english one is remaining ) ? Woult this solve the issue right now ?
07-31-2018 08:42 AM
On which system ( Linux server and/or Windows reciever do I need to remove one keybord layout ( so that only the english one is remaining ) ? Woult this solve the issue right now ?