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‎08-20-2020 03:19 PM

HP Recommended
Product: HP RGS
Operating System: Microsoft Windows 10 (64-bit)

Has the fix for this been released? Screen blanking does not work with windows 10 2004 update. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-20-2020 03:45 PM

HP Recommended

Hi there,

 

Screen blanking was fixed in the latest patch releases of RGS and Remote Boost.

 

This topic lists all changes made on 20.0.1, and has a link to the download page:

https://h30434.www3.hp.com/t5/HP-ZCentral-Remote-Boost-and-Connect/Patch-Released-Remote-Boost-2020-...

 

If you are on RGS 7.7,  RGS 7.7.2 fixes the screen blanking issue:

https://h30434.www3.hp.com/t5/HP-ZCentral-Remote-Boost-and-Connect/Patch-Released-RGS-7-7-2-is-avail...

------------------------
I work on behalf of HP.

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1 REPLY 1

‎08-20-2020 03:45 PM

HP Recommended

Hi there,

 

Screen blanking was fixed in the latest patch releases of RGS and Remote Boost.

 

This topic lists all changes made on 20.0.1, and has a link to the download page:

https://h30434.www3.hp.com/t5/HP-ZCentral-Remote-Boost-and-Connect/Patch-Released-Remote-Boost-2020-...

 

If you are on RGS 7.7,  RGS 7.7.2 fixes the screen blanking issue:

https://h30434.www3.hp.com/t5/HP-ZCentral-Remote-Boost-and-Connect/Patch-Released-RGS-7-7-2-is-avail...

------------------------
I work on behalf of HP.
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