cancel
Showing results for 
Search instead for 
Did you mean: 
NuXfan123
Level 1
11 5 0 0
Message 1 of 2
692
Flag Post

Solved!

HP RGS Screen blanking does not work on Windows 10 2004

HP Recommended
HP RGS
Microsoft Windows 10 (64-bit)

Has the fix for this been released? Screen blanking does not work with windows 10 2004 update. 

1 ACCEPTED SOLUTION

Accepted Solutions
Lizzy_G
Level 5
Level 5
120 117 17 20
Message 2 of 2
Flag Post
HP Recommended

Hi there,

 

Screen blanking was fixed in the latest patch releases of RGS and Remote Boost.

 

This topic lists all changes made on 20.0.1, and has a link to the download page:

https://h30434.www3.hp.com/t5/HP-ZCentral-Remote-Boost-and-Connect/Patch-Released-Remote-Boost-2020-...

 

If you are on RGS 7.7,  RGS 7.7.2 fixes the screen blanking issue:

https://h30434.www3.hp.com/t5/HP-ZCentral-Remote-Boost-and-Connect/Patch-Released-RGS-7-7-2-is-avail...

------------------------
I work on behalf of HP.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
Lizzy_G
Level 5
Level 5
120 117 17 20
Message 2 of 2
Flag Post
HP Recommended

Hi there,

 

Screen blanking was fixed in the latest patch releases of RGS and Remote Boost.

 

This topic lists all changes made on 20.0.1, and has a link to the download page:

https://h30434.www3.hp.com/t5/HP-ZCentral-Remote-Boost-and-Connect/Patch-Released-Remote-Boost-2020-...

 

If you are on RGS 7.7,  RGS 7.7.2 fixes the screen blanking issue:

https://h30434.www3.hp.com/t5/HP-ZCentral-Remote-Boost-and-Connect/Patch-Released-RGS-7-7-2-is-avail...

------------------------
I work on behalf of HP.

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation