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04-05-2021 01:20 PM
We have 7 HP Z420, and 5 Z4 Workstations
All Workstations work with Remote Graphic Sender, but in one Z420 the RGS ask for a license.
All the workstations works with the same RGS version (ZCentral_RB_2020.1.0_Win_Sender_Receiver_M39124-001), OS Win 10 Pro 20H2 OS Build 19042.906
We try to unisntall complete the RGS and test other version. All the time ask for a license (do not recognize that are a Z Worstation)
Any help is welcomed.
04-07-2021 10:32 AM
On this particular Z420, was the motherboard replaced? If so it may not have been rebranded correctly, and Remote Boost is not seeing that it is a Z420 workstation. The other cause could be if you are using the Z420 as a VM. When using as a VM, Remote Boost can no longer see the product name, and will require a license.
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