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02-18-2021 10:37 AM
We just got brand new HP Z2 G4 with Quadro RTX 4000 for remote working with HP Zcentral Remote Boost. I did install the sender on the new PC which is version 184.108.40.20627. Somehow, the delete key stop to work on the sender, but comming back to the receiver, the delete key work.
02-18-2021 05:24 PM
Can you provide me with more information on your Receiver setup (hardware, OS build and version, graphic card and driver version)? Are you using any particular applications when this is happening. If not, what are you doing when you see this behavior and steps to reproduce what you are seeing? Are you able to move to our latest release 20.1.0, and see if the issue is still there?
03-08-2021 12:12 PM
I'm afraid I'm not in the position to try test builds at the moment, but can confirm that we have also seen this issue intermittently with 20.1.0 on a variety of hardware. I haven't been able to observe a pattern in when it happens so I'm afraid I can't help much to narrow it down, but it is still an issue with 20.1.0.