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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Z4 G4 Workstation
Microsoft Windows 11

Hi, while using ZCentral 20.3.1, I have come across 2 potential bugs:

 

When connected through the receiver on my hp laptop, the sender display is still "on" and displays the content I can see on my laptop.  Previous versions have shown a black screen instead.  This is under Windows 11.

 

When connected through the receiver on my hp laptop, and I accidently hit the caps lock button, every now and then the caps lock button feature will get out of sync, so if I turn off, caps lock is still enabled.  Also a lot of the secondary key functions no longer work.   This occurs under 20.3.1, but this did happen under previous versions (I do not recall the specific version numbers)

 

3 REPLIES 3
HP Recommended

What build and version of Windows 11 are you using on your sender?

Can you tell me what you receiver is (OS build and version)?

What other keys are not working besides the Cap lock issue?

I would like to investigate this.

 

Kelly

I am an HP employee.
HP Recommended

Thanks Kelly,

 

The sender is Windows 11 21H2, OS build 22000.469, HP Z4 G4.  It has 2 displays connected to it.

The receiver is Windows 11 Dev, IS build 22538.1010, Zbook G5.

I have a second receiver I have tried with the same result, it is running Windows 11 21H2, although I do not have the OS build number at the moment, Zbook G5.

 

For the caps lock issue, its not consistent behavior, but when it doesn't work, most of the secondary keys don't work with shift such as !@#$%^&*, etc.

Also, caps will get reversed, so if caps lock is activated, all letters will type as lower case, and if caps lock is inactivated, all letters will type as upper case.  The only solution I have found is to disconnect the session and reconnect.

 

HP Recommended

Thank you for the info, this will help me investigate this.

Kelly

I am an HP employee.
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