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Andrew269
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Message 1 of 2
268
Flag Post

Z Boost will not load on Windows 10

‎05-12-2022 07:33 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello, long-time user of HP Z Boost to connect my PC to a visual effects studio. Today, when trying to log into HP Boost, nothing happened. The company's IT department tried numerous solutions with me that included re-installing (properly) the latest version of Z Boost, as well as known working (previous) version they've used previously. In short, the app doesn't load, nor does Z Boost show up in the Task Manager. Could really use some help because I'm freelance and no connection means I may not get paid --

Thank you, Andrew Hardaway

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1 REPLY 1
KellyRGS
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Message 2 of 2
Flag Post

‎05-24-2022 11:40 AM

HP Recommended

Apology for late reply.  Can you tell me what version of Remote Boost sender and receiver you are trying to install?  Are you using Admin privileges for installation?  How are you trying to install, using the executable or command line?  What version/build of Windows 10 are you having difficulties with?  I would like to collect a log from you, but need to get PM enabled for you first.  Will request that now.

 

Kelly

I am an HP employee.
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