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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Please send me an email at zcentral@hp.com.

 

Kelly

I am an HP employee.

I am an HP employee.
HP Recommended

I'm experiencing the same issue, with a similar log. After updating to macOS Sequoia, HP ZCentral crashes immediately at startup. Is there an older version that still works after the macOS update?

 

 

HP Recommended

Please email me at zcentral@hp.com  

Kelly 

I am an HP employee.

I am an HP employee.
HP Recommended

I have the exact same issue. Just so you all know I too installed the previous version which works, but if you login remotely to a windows station you get the annoying CTRL-click as right-click. This is the reason I updated on the previous Macos update.

HP Recommended

I responded to your email that you sent to me at zcentral@hp.com but just want to comment here.  Since the Mac Receivers that are working with Sequoia are older, Remote Boost newer versions have been through a lot of changes so you could run into issues with other functions that were fixed in newer versions.  Work is already in progress to fix the Mac Receiver crash on Sequoia.  

 

Kelly

I am an HP employee.

 

 

I am an HP employee.
HP Recommended

I can also report that older builds "does work" for Sequoia, but does come with a lot of instabilities:

- CTRL+Click performs a Right click in most cases
- Keeps getting disconnected

 

We are aware this is mostly a patch rather than a solution. But this is exactly why we are really looking forward to a proper build.


For people out there, the latest version of ZCentral is working better through Wine compared the older MacOS Builds.
For simplicity, I recommend installing Whiskey https://getwhisky.app/ and install the latest Windows Build with it.

 

Until then, do you guys have an ETA on this?

 

 

 

HP Recommended

We have already resolved the problem with the Mac Receiver on Sequoia, but we need to make sure we fully test the Mac Receiver to make sure it is fully functional on Sequoia.  This was not a supported MacOS for this next release, we had only qualified Sonoma.  However, due to the demand of people moving to Sequoia, we will be adding support to the next release.  I will update the forum when we have the next release available.  

 

Kelly

I am an HP employee.

I am an HP employee.
HP Recommended

Is there a particular date when we might expect the next release?

HP Recommended

I will update the forum as soon as I have the release.  We are fully vetting Sequoia so we can add it to the list of supported operating systems for the next release.  We are very close to being done with that testing and will release as soon as possible.  Please reach out to me at zcentral@hp.com if you want to be added to the list of users that I will be providing the V20.4.2 release to.  V22.1.2 will be on HP Software Depot.

 

Kelly

I am an HP employee.

 

I am an HP employee.
HP Recommended

Hello can you send me a Link to the  20.1.0.26348 ?

Best regards

JC

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