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hp7740pro
macOS 10.12 Sierra

Brand new 7740. I created an over size .jpg in Photoshop CS4 but I can't figure out how to get it to print from tray 2 with Tabloid Paper...

4 REPLIES 4
HP Recommended

Hi,

 

Please refer document below to change tray.

 

https://support.hp.com/in-en/document/c04701747

Although I am an HP employee, I am speaking for myself and not for HP.

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HP Recommended

I tried that...

HP Recommended

I only setup USB connection. WhenI select it in the HP utility it just says 'connecting to ...'

 

HP Recommended

Hi,

 

In selecting trays in the print driver using OJ7740 in Photoshop please refer below:

 

Steps:

1. In Photoshop click File --> Print

2. Click Print Settings button as seen below.

Screen Shot 2017-09-22 at 9.43.52 AM.png

 

3. Click Layout droipdown menu and select Paper Type/Quality as seens below

Screen Shot 2017-09-22 at 9.46.11 AM.png

 

4. In the Paper Type/Quality page, click Source dropdown menu and select Tray 2 as seen below.

Screen Shot 2017-09-22 at 9.47.46 AM.png

 

5. Then click Save button.

 

Info:

   OS: macOS Sierra

   Photoshop: CS5.5

 

Please try above and let me know if you have any questions.

 

I am a HP employee
Although I work for HP. I'm speaking for myself and not on behalf of HP.

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