9022 Printing on thick paper

[MikeyJC]

HI.  I've just bought this printer.  When i set the paper type to Thick Paper it prints to the very top edge of the paper,  even though there is a clear margin on the file (MS Publisher).  It prints normally on plain paper, but that's not what I need.  Any suggestions?

[Valsimot]

How thick paper are you trying to print on?

According to HP specifications for your printer model, you can print up to 105 gsm plain paper maximum that is not very thick.

Media weight supported (metric)

60 to 105 g/m² (plain)

[MikeyJC]

Thanks for your reply, Valsimot.  Before I bought the printer (exact model is OfficeJet Pro 9022) I checked the specifications.  It states

Media weight, supported 60 to 105 g/m² (plain)
220 to 280 g/m² (photo)
75 to 90 g/m² (envelope)
163 to 200 g/m² (card)

I’m using 200 g/m card which is within the range.  There’s no problem with the paper feed, just the print result.

[Valsimot]

It's the paper feed issue, your thick paper moves slower that's why the print starts on top of the page if it would move faster the print would start where is it suppose.

[MikeyJC · Accepted solution]

Thanks again.  If that’s the case it would suggest the printer doesn’t do what the manufacturers claim, which is very annoying.

[Valsimot]

The 163-200 gsm specifications are for cards, don't be confused, cards and cardstock ( thick paper) are not the same ( cards are small greeting cards, not A4 sheets).

For A4 size, the maximum paperweight is 105 gsm, for photo paper it goes higher but photopaper is more flexible in the same gsm over the plain paper.

It's all about flexibility of the paper when printing the paper from tray bends in the shape of a C when passing from tray to printing area and if the papes isn't flexible enough it comes late or jams if too heavy.

[MikeyJC]

So that explains it.  Thank you for your time and trouble. I wish manufacturers would make specifications easier for non-specialists to understand.  I’ll have to think again and hope I haven’t wasted my money.