05-16-2020 05:55 AM
HI. I've just bought this printer. When i set the paper type to Thick Paper it prints to the very top edge of the paper, even though there is a clear margin on the file (MS Publisher). It prints normally on plain paper, but that's not what I need. Any suggestions?
Solved! Go to Solution.
05-16-2020 10:33 AM
How thick paper are you trying to print on?
According to HP specifications for your printer model, you can print up to 105 gsm plain paper maximum that is not very thick.
Media weight supported (metric)
60 to 105 g/m² (plain)
05-16-2020 11:35 AM
Thanks for your reply, Valsimot. Before I bought the printer (exact model is OfficeJet Pro 9022) I checked the specifications. It states
Media weight, supported 60 to 105 g/m² (plain)
220 to 280 g/m² (photo)
75 to 90 g/m² (envelope)
163 to 200 g/m² (card)
I’m using 200 g/m card which is within the range. There’s no problem with the paper feed, just the print result.
05-17-2020 09:11 AM
The 163-200 gsm specifications are for cards, don't be confused, cards and cardstock ( thick paper) are not the same ( cards are small greeting cards, not A4 sheets).
For A4 size, the maximum paperweight is 105 gsm, for photo paper it goes higher but photopaper is more flexible in the same gsm over the plain paper.
It's all about flexibility of the paper when printing the paper from tray bends in the shape of a C when passing from tray to printing area and if the papes isn't flexible enough it comes late or jams if too heavy.
05-17-2020 09:34 AM
So that explains it. Thank you for your time and trouble. I wish manufacturers would make specifications easier for non-specialists to understand. I’ll have to think again and hope I haven’t wasted my money.