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‎11-09-2019 06:29 AM

HP Recommended
Product: HP Office Jet Pro 8730
Operating System: Microsoft Windows 8.1 (64-bit)

This morning I received this Error Code B8BCE64E.  I don’t know what the code means and I don’t know how to fix whatever I’m supposed to fix.  Any suggestions?  Thanks.

1 REPLY 1

‎11-09-2019 07:54 AM - edited ‎11-09-2019 07:59 AM

HP Recommended

Hi @DMVMT 

 

Did you change your router/modem from your ISP recently?

 

This issue has been known to happen with one or more local Internet service providers (ISP) in some countries in Europe, after router firmware has been updated. These errors have occurred when using printers on a wireless network from Ubee router models EVW3226 and UVW321B, here you have a document related for this kind issue

https://support.hp.com/us-en/document/c04760896

 

hope help you to solve your issue

I work on behalf of HP, regards.
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