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Microsoft Windows 10 (64-bit)

I signed up because NOTHING from HP has been working for me and I've spent hours trying to get a printer working and am dead in the water.

 

And now I see the community website isn't working either. I search for topics and find ones related to my issue. And when I click on them, I get a 500 server error.

 

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HP is definitely not on my good side at the moment.

1 REPLY 1
HP Recommended

Oh, I can read this one for some reason. That's a start, I guess.

 

Looks like I can view all posts, except when I try to access them from the search results.

 

UPDATE:

 

I found a workaround. Clicking a search result produces a URL like this:

 

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/HP-Deskject-D2600-NTPRINT-Problem/m-p/11323...

 

If I remove the last query argument (search-result-uid), I can then view the post.


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.