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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Credit for unused ink cartridges
Create an account on the HP Community to personalize your profile and ask a question
11-27-2019 02:32 PM
My 7520 printer kept giving me error messages that the ink cartridges were empty or carrier was faulty. I did the logical thing, I followed the instructions and replaced all the color cartridges on my HP7520. Price for all of the cartridges was about $100. Following the advice did not solve the no-print problem. $100 bucks wasted. Best buy had the HP7855 on sale for $99. I decided to buy 64XL cartridges---another $100. This ink business stinks!!! What a racket!! I feel like HP owes me a credit for bad advice.
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Accepted Solutions
11-30-2019 05:49 AM
Hi @mibracedude
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
11-30-2019 05:49 AM
Hi @mibracedude
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
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