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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Microsoft Windows XP

The print discourse in the screen capture underneath will demonstrate the blunder Encryption qualifications have terminated. On the off chance that you locate a comparative issue, the arrangement can be found here. On Mac OS gadgets you will be not able print or output. The above discourse will show up each time you attempt either activity. To determine this issue please pursue the headings plot in the archive Encryption Credentials Expired' Error Displays. The headings will talk you through making another self-marked server authentication with a substantial termination date. Resetting the endorsement is the favored strategy for settling this issue. In the event that resetting the declaration doesn't work, if it's not too much trouble take a stab at including the AirPrint driver following the headings from the post. Note don't choose the "Safe AirPrint" choice as this will make the terminated qualifications mistake show up. 

 

You will choose the AirPrint alternative sending your print information decoded. This must be done on all influenced Mac gadgets to empower print or sweep to work.

1 REPLY 1
HP Recommended

Hi,

For that, you would need to generate a new self-sign certificate for the printer, from its EWS page, such occurs due to an expired certificate currently configured for your printer.

 

Please follow the below steps to generate a new certificate and resolve a such:

https://support.hp.com/us-en/document/c06447928

 

Shlomi



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