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Teancum144
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Google Cloud Print: No option to print multiple document copies

HP Office Jet Pro 7740
Microsoft Windows 10 (64-bit)

When printing using Google Cloud Print, I get the following error message: 

"This printer cannot support this many copies. Number of copies will be set to printer maximum of 1."

How do I fix this?

 

PrinterCopiesLimit.PNG

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HP Support Agent
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Google Cloud Print: No option to print multiple document copies

@Teancum144

 

Welcome to the HP Support Community.

 

You can try some of the steps from here: https://support.google.com/cloudprint/answer/2541927?hl=en

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 

 


I am an HP Employee

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Teancum144
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Google Cloud Print: No option to print multiple document copies

Thanks  -- the only relevant suggestions from that webpage is to update my printer's firmware and I already have the latest firmware installed. 

The error message suggests the printer's firmware is limiting Google Cloud print to a maximum of 1 copy. 

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HP Support Agent
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Google Cloud Print: No option to print multiple document copies

You can try setting up the Google Cloud Print with the Printer again: https://support.hp.com/in-en/document/c02817255

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

 


I am an HP Employee

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